FAQ

How long does it take for delivery

To see the estimated delivery time of your package, follow the tracking number you received when your package was shipped from us. Click for more information

For more information on shipping, please click here

When will you ship my order?

We ship all orders within 24 hours, Monday to Friday.

How much does shipping cost?

Free shipping over 29 dollar otherwise shipping costs 4.49 dollar.

Which carrier will deliver my order?

We have partnered with DHL Express, USPS, FedEx, Yun Express and many more shipping companies. Sometimes the local postal operator takes care of the delivery when the package reaches the destination country.

How do I know my order has gone through?

Once we have received an order from you, we will send a confirmation to your email address. It is therefore important that you enter the correct email address when ordering.

We recommend that you save the confirmation to facilitate any future contact with our customer service. If you find any error, please contact us immediately here.

How do I make a complaint?

We are so sorry if you received a broken or incorrect item. Please contact us and we will help you sort this out. You can contact us by clicking here

What different payment methods are there?

You can choose to pay with Klarna, Mastercard, Visa, American Express, Maestro and shoppay.